How to change my password.

Note: You can only change your password in the Tapkey system if you have logged in using your email. If you used your Google ID or Apple ID, it is not possible.

How to change your password:

in the Tapkey App
in the Tapkey Web Portal

In the Tapkey App

If you want to change your password, you can easily do it. Just open the User settings (1) in the app, select Change password (2) and press on the Request email (✓) button.

We will send you an email with a link, which you can use to change your password. Once you assigned a new password, we're happy to welcome you again to the Tapkey app.

In the Tapkey Web Portal

Change Password.png

1. You need to be logged in with your email

You can only change your password in the Tapkey system if you have logged in using your email. If you used your Google ID or Apple ID, it is not possible.

Change Password (2).png

2. Go to your profile

In the upper right corner, click on the user icon and then on My Profile.

Change Password (3).png

3. Change password

In the user settings you'll find the option to change your password in the upper right corner.

Change Password (4).png

4. press on the Request email button

We will email you with a link, which you can use to change your password. Once you are assigned a new password, we'll welcome you to the Tapkey system again.